{"id":467,"date":"2025-08-19T18:45:34","date_gmt":"2025-08-19T18:45:34","guid":{"rendered":"https:\/\/risumarketingjournals.com.ng\/?p=467"},"modified":"2025-08-19T18:45:34","modified_gmt":"2025-08-19T18:45:34","slug":"workplace-civility-a-corollary-to-performance-of-employees-of-oil-and-gas-firms-in-rivers-state-nigeria","status":"publish","type":"post","link":"https:\/\/risumarketingjournals.com.ng\/?p=467","title":{"rendered":"WORKPLACE CIVILITY: A COROLLARY TO PERFORMANCE OF EMPLOYEES OF OIL AND GAS FIRMS IN RIVERS STATE, NIGERIA"},"content":{"rendered":"\n<p><br><strong>OMUNAKWE Priscilla Obunwo1<\/strong> <\/p>\n\n\n\n<p><strong>WOGBOROMA Henry2<\/strong><\/p>\n\n\n\n<p><strong>DEEMUA Victoria Barisuka3<\/strong><\/p>\n\n\n\n<p><br>1, 2, 3Department of Office and Information Management<br>Faculty of Administration and management<br>Rivers State University<\/p>\n\n\n\n<p><strong>Abstract<\/strong><br>This study examined the relationship between workplace civility and employee performance of oil and gas Firms in Rivers State. This hypotheses testing study adopted the explanatory research design, using a cross sectional approach. The study population comprised 221 employees of 17 operational oil and gas firms in Rivers State. 17 functional and operational oil and gas firms in Rivers State. Primary data was collected using a structured questionnaire whose validity and reliability were determined by experts in measurement and evaluation and the Cronbach Alpha test respectively. The Spearman Rank Order of Correlation served as test statistic. The Statistical Package for Social Science (SPSS) version 23.00 facilitated the test of hypotheses. The results of test of hypotheses showed that workplace civility has positive and statistically significant relationship with employee performance. Thus, the study concludes that workplace civility predicts employee performance and recommends that oil and gas firms in Rivers State that seek improved employee performance should implement a formal recognition programme that celebrates employees\u2019 efforts; institute process to facilitate active listening and provide regular constructive feedbacks to elicit positive reinforcement from employees.<\/p>\n\n\n\n<p><strong>Keywords: <\/strong>Active listening, complementary communication, contribution appreciation, employee performance, improved service delivery, task accomplishment, workplace civility.<\/p>\n\n\n\n<div data-wp-interactive=\"core\/file\" class=\"wp-block-file\"><object data-wp-bind--hidden=\"!state.hasPdfPreview\" hidden class=\"wp-block-file__embed\" data=\"https:\/\/risumarketingjournals.com.ng\/wp-content\/uploads\/2025\/08\/14.-Workplace-Civility-and-Employee-Performance.pdf\" type=\"application\/pdf\" style=\"width:100%;height:600px\" aria-label=\"Embed of 14. Workplace Civility and Employee Performance.\"><\/object><a id=\"wp-block-file--media-bd0d741a-900a-4e0c-8805-be40cdaea911\" href=\"https:\/\/risumarketingjournals.com.ng\/wp-content\/uploads\/2025\/08\/14.-Workplace-Civility-and-Employee-Performance.pdf\">14. Workplace Civility and Employee Performance<\/a><a href=\"https:\/\/risumarketingjournals.com.ng\/wp-content\/uploads\/2025\/08\/14.-Workplace-Civility-and-Employee-Performance.pdf\" class=\"wp-block-file__button wp-element-button\" download aria-describedby=\"wp-block-file--media-bd0d741a-900a-4e0c-8805-be40cdaea911\">Download<\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>OMUNAKWE Priscilla Obunwo1 WOGBOROMA Henry2 DEEMUA Victoria Barisuka3 1, 2, 3Department of Office and Information ManagementFaculty of Administration and managementRivers State University AbstractThis study examined the relationship between workplace civility and employee performance of oil and gas Firms in Rivers State. This hypotheses testing study adopted the explanatory research design, using a cross sectional approach. &hellip; <a href=\"https:\/\/risumarketingjournals.com.ng\/?p=467\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">WORKPLACE CIVILITY: A COROLLARY TO PERFORMANCE OF EMPLOYEES OF OIL AND GAS FIRMS IN RIVERS STATE, NIGERIA<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-467","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/risumarketingjournals.com.ng\/index.php?rest_route=\/wp\/v2\/posts\/467","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/risumarketingjournals.com.ng\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/risumarketingjournals.com.ng\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/risumarketingjournals.com.ng\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/risumarketingjournals.com.ng\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=467"}],"version-history":[{"count":1,"href":"https:\/\/risumarketingjournals.com.ng\/index.php?rest_route=\/wp\/v2\/posts\/467\/revisions"}],"predecessor-version":[{"id":469,"href":"https:\/\/risumarketingjournals.com.ng\/index.php?rest_route=\/wp\/v2\/posts\/467\/revisions\/469"}],"wp:attachment":[{"href":"https:\/\/risumarketingjournals.com.ng\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=467"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/risumarketingjournals.com.ng\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=467"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/risumarketingjournals.com.ng\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=467"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}