MUSTAPHA Abdullahi Hauwa1 <\/p>\n\n\n\n
OJELEYE Yinka Calvin2<\/p>\n\n\n\n
SAHNUN Ladan3<\/p>\n\n\n\n
1, 2, 3 Department of Business Administration
Faculty of Management Sciences, Ahmadu Bello University, Zaria<\/p>\n\n\n\n
Corresponding email:<\/strong> hauwam95@gmail.com.<\/p>\n\n\n\n Abstract<\/strong> Keywords:<\/strong> Employee performance, employee voice, social exchange theory, workplace harmony.<\/p>\n\n\n\n
Employee performance is the backbone of organizational competitiveness and sustenance. This study examined the impact of workplace harmony on employee performance in selected banks in Nigeria, as well as the moderating role of employee voice. Adopting a descriptive research design and a quantitative research approach, the study collected data via cross-sectional survey. Data was collected from 150 employees of selected banks in Kaduna State, using convenience sampling. 143 valid responses were retrieved and analyzed to test the hypothesized relationships. The study found that workplace harmony has significant positive effect on employee performance, while employee voice has negative direct effect on employee performance. However, employee voice positively moderated the relationship between workplace harmony and employee performance. These findings underscores the importance of cultivating a harmonious work environment and strategically integrating employee voice to optimize performance outcomes in the banking sector. The study recommends that commercials banks should prioritize creating a conflict-free, collaborative work environment by promoting mutual respect, team-building and effective conflict resolution.<\/p>\n\n\n\n